Privacy Policy

Corsa Nero Security (“Corsa Nero,” “we,” “us”) provides vehicle tracking, security, and fleet-management services. This policy explains what we collect, how we use it, and the choices you have. Questions? Email support@corsanero.com.

Information we collect

• Account information: name, email address, mobile phone number, and password.
• Vehicle & device telemetry: GPS location, trips, ignition state, OBD diagnostics, speed, and related data reported by your trackers.
• Fleet & driver information: for business accounts, driver names and phone numbers entered by the account operator.
• Billing information: processed by our payment provider (Stripe); we do not store full card numbers.
• Usage data: how you interact with the app, for reliability and support.

How we use your information

To provide tracking and security features; to send the alerts and notifications you enable (theft/tamper, geofence boundary, engine immobilizer confirmations, maintenance reminders, fleet dispatch, and rental notices); to process payments; and to support and improve the service.

SMS / text messaging

By providing your mobile phone number and enabling SMS notifications in your account settings, you consent to receive operational and security text messages from Corsa Nero related to your vehicles and account (for example: tamper and theft alerts, geofence boundary alerts, engine immobilizer confirmations, maintenance reminders, fleet dispatch assignments, and rental notices).

Message frequency varies based on your activity and the alerts you enable. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. You can also turn SMS off per alert type under Settings, Alerts.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subprocessors that support the service (such as our SMS provider) is permitted solely to deliver the messages you request. Text-messaging opt-in data and consent are never sold or shared with third parties for their own marketing.

How we share information

We share data only with service providers who help us operate the platform, for example our SMS provider (Twilio), payment processor (Stripe), email delivery, mapping (Google Maps) and error monitoring (Sentry, which receives technical details when our servers hit an error), and only as needed to provide the service. When an owner asks the AI mechanic about a fault code, we send that code and the vehicle's make, model and year (no VIN, location, name or contact details) to our AI provider (Anthropic) to write the explanation. We do not sell your personal information. We may disclose information if required by law or to protect safety and our legal rights.

Data retention & security

Raw location and diagnostic telemetry are retained for up to five years so your trip history is kept. How far back you can view it depends on your plan: six months on Standard, five years on Pro and Business. Trip summaries and routes are kept for the life of your account. When you delete your account in the app, your cars, trips, alerts and other account data are removed at once, and your raw location and diagnostic data is then cleared in the background. We keep your Stripe customer record, because refunds, disputes and tax records need it. You can also request deletion of your data at any time (see below). We use encryption in transit, access controls, and other safeguards to protect your data. No method of transmission or storage is completely secure, but we work to protect your information.

Your choices

You can update your contact details, manage notification channels (SMS, email, in-app) per alert type, or close your account at any time in the app. Reply STOP to any text to opt out of SMS. To request access to or deletion of your data, email support@corsanero.com.

Changes & contact

We may update this policy; the “last updated” date reflects the latest version. See also our Terms of Service. Contact us at support@corsanero.com.